Why do I see the "Similar accounts were closed" scoring signal?

The "Similar accounts were closed" signal is part of the lookalike feature, which automatically boosts intent scores for accounts that are similar to your closed-won customers.

Context

This signal appears when an account receives a score boost based on its similarity to your existing customers, even if you have not manually configured this rule in your scoring rubric.

How it works

This signal is generated by the lookalike feature, which performs the following actions:

• Analyzes closed-won customers: The system looks at your closed-won accounts to identify successful patterns.
• Computes similarity: It compares candidate accounts against your closed-won customers using vector similarity to find lookalikes.
• Boosts intent scores: If a candidate account is highly similar to your closed-won customers, the system automatically applies a score boost and labels it with the "Similar accounts were closed" signal.

This process runs automatically in the background and does not rely on LLM generation.